Pure Rawz privacy policy
This Pure Rawz privacy policy explains what information pure-rawz.co collects, why, and what you can ask us to do with it.
Pure Rawz privacy policy in brief
- We collect what you give us at checkout, in your account and through the contact form.
- We use it to fill orders, ship them and answer you.
- We never sell your personal information.
- You can ask for a copy of your data, or ask us to delete it, at any time.
The rest of the Pure Rawz privacy policy explains each point in more detail.
Information Pure Rawz collects
Pure Rawz collects the details you enter at checkout: name, billing and shipping address, email address and phone number, plus the products you order. If you create an account, we store your login details and order history. If you use the contact form, we keep your name, email and message.
Pure Rawz doesn’t store full card numbers. Payments are handled by the payment provider you choose at checkout, under its own privacy policy.
How Pure Rawz uses your information
Pure Rawz uses your information to process and ship orders, send order and shipping emails, answer messages and keep records we’re required to keep. We don’t sell your personal information.
Cookies
Pure Rawz uses cookies that the store needs to work, such as the cart and login cookies set by WooCommerce. These remember your cart and keep you signed in.
Sharing
Pure Rawz shares information only as needed to run the store: with payment providers, shipping carriers, email delivery services and our hosting provider. We may also share it if the law requires us to.
How long Pure Rawz keeps data
Pure Rawz keeps order records for as long as tax and accounting rules require. Contact messages and account details are kept until you ask us to delete them or the account is closed.
Your choices
You can ask Pure Rawz for a copy of the personal information we hold about you, or ask us to correct or delete it. Email sales@pure-rawz.co. We’ll reply within 30 days. Some order records may have to be kept for legal reasons.
Emails we send
Pure Rawz sends emails about your orders, such as order confirmations and shipping updates, plus replies to messages you send us. We don’t add you to a marketing list without asking.
Contact form and spam protection
The contact form asks a simple math question to keep out automated spam. It doesn’t track you across other sites. Messages arrive in our email inbox and are kept only as long as we need them to help you.
Links to other sites
Our product pages and guides link to outside sites such as PubMed and Wikipedia. Those sites have their own privacy policies, and we aren’t responsible for how they handle data.
Extra rights in some regions
Depending on where you live, laws such as the EU’s General Data Protection Regulation give you further rights over your data, including the right to object to some uses. Email us to use them and we’ll handle the request under this Pure Rawz privacy policy.
Security
The site runs over an encrypted HTTPS connection, and access to order data is limited to the people who need it to run the store.
Children
The store isn’t meant for anyone under 21, and we don’t knowingly collect information from children.
Changes and contact
Pure Rawz may update this privacy policy, and the current version is always on this page. Questions go to sales@pure-rawz.co, or see our terms and conditions and contact page. Background on cookies is on Wikipedia.
